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Data Protection FAQs
Where is the application and data from Multi Me held?
All the application and user data is held in our UK based data centre.
Does this service meet GDPR requirements?
Yes.
Multi Me meets all of the GDPR requirements in full. Check out our Questions about Privacy to help you reinforce GDPR compliance across your implementation of Multi Me:
Guide to using Multi Me and GDPR legislation
Is Multi Me compliant?
In 2022 The RIX Multi Me Toolkit passed an independent data protection security assessment by Orcha Heath and is listed on its website as a safe health application. Orcha are currently supporting Multi Me through the NHS DSPT and DTAC assessment, Cyber Essentials and Cyber Essentials Plus.
Multi Me is currently undertaking a programme of work sponsored by the SBRI of NHS England to become fully NHS compliant and registered on the Digital Social Care records assured supplier list.
Multi Me is also undertaking a conformance assessment with the PRSB the Professional Records Standards Body as part of its work with the SBRI and NHS England.
Who owns the data in Multi Me?
You do.
The content you create in Multi Me contain text and media assets which are owned by you. Information, media and attachments added to your Stuff by other users are also all owned by you.
Is my data safe in the data centres?
Multi Me data is stored in the UK on our Cloud Based AWS servers that are backed up daily.
Our data centre is fully ISO 9001, ISO 27001, ISO 22301 and PCI DSS compliant.
Our data centre provides the following physical security.
24 hour manned security, CCTV and intruder alarms
Internal and external CCTV systems
Security breach alarms
Our data centre fully complies with GDPR.
How else do you make the technology safe?
We use a SSL (Secure Socket Layering system) to reduce the possibility of your data being intercepted between the device the voter is using to complete a survey and our data centre that contains the software.
Do you encrypt EasySurvey data?
Yes, data held at the data centre is encrypted.