Made in partnership with Positive Support For You CIC, Northumberland.
Discover how Multi Me is helping Steven, a non-verbal adult with complex support needs, communicate his choices, develop greater independence and take a more active role in everyday life.
Since moving from long-stay hospital care into the community, Steven has made significant progress with the dedicated, person-centred support of Positive Support For You CIC. By taking time to understand his individual communication needs, preferences and behaviours, his support team have helped him develop new ways to express himself and make decisions.
In this inspiring story, we see how Steven has learned to communicate when he wants food by using a simple blue mat, independently collect his shoes to indicate when he wants to go out, and take a more active role in everyday routines. These seemingly small achievements represent important steps towards greater choice, control and independence.
Multi Me helps Steven's support team capture and celebrate these achievements through personalised Goals and Steps, photos, videos and his Wiki. Staff can also access visual demonstrations of communication approaches, daily routines and Positive Behaviour Support strategies, helping everyone provide consistent, personalised support.
For new staff, being able to see how Steven communicates and responds to different approaches is particularly valuable, bringing written support plans to life and helping them build positive relationships with him.
Steven's story demonstrates how accessible technology, combined with thoughtful, person-centred support, can give people who do not use spoken language a stronger voice, greater independence and more control over their everyday lives.
